I earn sufficient income to meet my wants and needs. Are you happy with the organisation and planning of your event? This will mean getting an EPOS system. Keep it simple, fairly generic and try to ensure that it says something about your business, personality and values.
I use appropriate client forms and do an intake interview with each client, asking clear, open-ended questions without judgment. I actively educate people about massage. Remember, social media is all about engagement, and that goes both ways.